TotalDataLimited | Full time

Fashion Admin/Operations Manager

Lagos, Nigeria | Posted on 13/12/2024

Job Information

  • Date Opened 13/12/2024
  • Job Type Full time
  • Industry Fashion
  • Work Experience 1-3 years
  • Salary ₦200,000.00 Monthly Gross
  • City Lagos
  • Province Lagos
  • Country Nigeria
  • Postal Code 10045

Job Description

We are hiring a Fashion Admin/Operations Manager for a luxury design studio specializing in bespoke bridal wear, special occasion garments, ready-to-wear collections, and accessories tailored for every woman.

The ideal candidate will play a vital role in ensuring seamless coordination across departments, driving operational efficiency, and contributing to the growth of the business. We seek a highly organized and proactive professional dedicated to delivering exceptional quality and service.



Responsibilities

Administrative Management:

  • Oversee email correspondence, respond to client inquiries, and manage appointments, including fittings, consultations, and personal meetings.
  • Coordinate meetings, fittings, and photoshoots with clients and collaborators.
  • Maintain detailed records of client communications, orders, and project timelines.
  • Track inventory, manage supply orders, and coordinate vendor deliveries.
  • Ensure compliance with documentation, contracts, and regulatory requirements.
  • Supervise customer service responses, address client inquiries, and escalate issues when necessary.
  • Organize travel arrangements for events or fashion shows, including flights, accommodation, and transportation.
  • Maintain organized filing systems for business documentation, including contracts, client information, sketches, and design files.
  • Prepare reports, meeting notes, and materials for client meetings.
  • Provide timely reminders for key meetings, deadlines, and travel schedules.
  • Build strong relationships with repeat clients to encourage brand loyalty.
  • Uphold professionalism and confidentiality in all client interactions.

Project Coordination:

  • Monitor client orders, production schedules, and timelines to ensure timely delivery.
  • Facilitate communication between design, production, and logistics teams to streamline operations.

Financial Administration:

  • Manage invoicing, payment tracking, and expense oversight for client orders and studio operations.
  • Maintain accurate transaction records and assist with budget management.

Event and Photoshoot Coordination:

  • Assist in planning and executing fashion events, runway shows, and photoshoots.
  • Handle logistics, including venue bookings, model scheduling, and travel arrangements.

Operations Management:

  • Oversee production schedules to ensure timely completion of orders.
  • Supervise team workflows, ensuring alignment with deadlines and quality standards.
  • Act as a liaison between design, production, and logistics teams to improve process efficiency.
  • Recommend and implement operational improvements to enhance efficiency and cost-effectiveness.
  • Manage inventory control, including stock-taking, restocking, and material management.

Team Leadership:

  • Organize team meetings and track follow-up actions.
  • Foster a collaborative and supportive team environment.



Requirements

Requirements

  • Bachelor’s degree in business administration or a related field.
  • 1–2 years of experience in an administrative role, preferably within the fashion industry.
  • Strong organizational and time-management skills.
  • Excellent written and verbal communication abilities.
  • Proficiency in Microsoft Office Suite, Google Workspace, and other relevant tools.
  • Knowledge of fashion production processes and timelines.
  • Ability to multitask and excel in a fast-paced environment.
  • High level of discretion and confidentiality in handling sensitive information.
  • Strong problem-solving skills and attention to detail.
  • A passion for fashion and familiarity with current trends in bridal and womenswear is an advantage.